“My concern is that we thought we had done it all correctly and were never notified of the error. We ended up spending a month scuba diving without health insurance." -- retiree's wife.
The technology also sets the stage for the future when cardholders will be able to go online and get their ID card through the proper vetting process, without going to an ID office.
The Federal Employees Dental and Vision Program will offer more coverage options due to a competitive selection process, according to the Office of Personnel Management.