After years of waiting, military tenants can submit and search for feedback about privatized housing in a new database.
If no one is held accountable for barracks conditions, that's part of the problem.
Senators want answers from Defense Secretary Lloyd Austin on steps the Pentagon is taking to address continued problems in family housing.
This family lost more than 70% of their belongings, valued at over $152K. The claims process added salt to the wound.
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