Advertisement

You will be redirected to the page you want to view in  seconds.

VA denies high error rate in denied claims

Dec. 18, 2012 - 10:47AM   |   Last Updated: Dec. 18, 2012 - 10:47AM  |  
  • Filed Under

The Veterans Affairs Department is fighting back against an independent study that concluded 60 percent of disability benefits claim denials were done in error.

A report by the nonprofit and nonpartisan National Center for Policy Analysis released last week says 31 percent of VA claims are likely to be denied and that 60 percent of those denials are likely be erroneous. VA officials, however, said Monday that only 10 percent of veterans filed notices of disagreement last year and that only 1.2 percent of all VA decisions were reversed on review.

In a statement, VA said the report's errors are the result of using outdated data and reaching "inaccurate conclusions" based on very small samples.

That does not mean VA isn't worried about the state of claims. "We know that too many veterans have to wait too long to get the benefits they have earned and deserve," the statement says. "That is unacceptable, and we are implementing a robust plan to fix the problem."

VA is on track to finish calendar year 2012 with about 900,000 pending claims, with slightly more than two-thirds of those claims being older than 125 days. This is about 20,000 more claims than VA had on hand at the start of the year, and the number of claims older than 125 days —VA's processing goal — climbed from about 560,000 at the start of the year to about 607,000 by year's end.

While the pile of claims is growing, the VA statement expressed confidence that improvements were coming. "VA is aggressively building a strong foundation for a paperless, digital disability claims system — a lasting solution that will transform how we operate and eliminate the backlog. We are 100 percent confident that this plan will ensure we achieve the secretary's goal of eliminating the backlog by the end of 2015," the statement said.

VA says the estimation that 60 percent of claim denials are in error appears to have come from a "flawed" 2009 study of the appeals process.

Answers by RallyPoint

Join trending discussions in the military's #1 professional community. See what members like yourself have to say from across the DoD.

More In News

Start your day with a roundup of top defense news.

VA Home Loan
Rates

Search By:

Product Options:
Zip Code:

News for your in-box

Sign up now for free Military Times E-Reports. Choose from Money and Education. Subscribers: log in for premium e-newsletters.


This Week's Air Force Times

This Week's Air Force Times

CrossFit vs. unit PT
Troops will do the training plans in a $2.5 million study

Subscribe for Print or Digital delivery today!

Classifieds
MilitaryTimes Green Trusted Classifieds Looking to buy, sell and connect on Military Times?
Browse expanded listings across hundreds of military installations.
Faces of valorHonoring those who fought and died in Operations Iraqi Freedom and Enduring Freedom.
hall of valorThe Hall of Valor is a searchable database of valor award citations collected by Doug Sterner, a Vietnam veteran and Military Times contributing editor, and by Military Times staff.
Woman who cried rape
(3 replies)
   Last Post: TJMAC77SP
        May 3, 2014 1:32 PM
   Last Post: garhkal
        May 1, 2014 5:03 PM
Cliven Bundy
(45 replies)
   Last Post: Chief_KO
        Apr 26, 2014 9:49 AM
Handbooks

All you need to know about your military benefits.

Benefits handbook

Guard & Reserve All you need to know about the Guard & Reserve.

guard and reserve handbook